cagur Legal Notice

We do not offer our services in jurisdictions where online wagering is prohibited by law. cagur is available only where local law explicitly permits online gaming, live-dealer tables, slot games, and sportsbook markets. Users are responsible for verifying that their access and use of cagur comply with the laws of their own jurisdiction before creating an account or placing any bet.

This legal notice outlines the regulatory context in which cagur operates, our obligations regarding account eligibility, data protection, and user liability. It is not a substitute for legal counsel. If you are uncertain whether cagur is legal in your jurisdiction, consult your local government authority or a qualified legal professional before proceeding.

By accessing cagur, you confirm that you have read this notice and accept full responsibility for verifying the legality of your access and use in your own jurisdiction.

Service Availability and Jurisdiction Restrictions

cagur provides online entertainment services including live-dealer tables (Blackjack, Roulette, Baccarat, Dragon Tiger, Sic Bo), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Mahjong Ways), and sportsbook markets (Liga 1, Piala Indonesia, Piala AFF, Champions League, Premier League, MotoGP). These services are available only in jurisdictions where the applicable law permits online gaming.

We do not determine the legality of cagur in your jurisdiction. That determination is your responsibility. Different regions have different laws governing online wagering: some permit it freely, some permit it under specific licenses, and some prohibit it entirely. We reserve the right to restrict or deny access to cagur from any jurisdiction at any time, with or without notice.

If you access cagur from a jurisdiction where online wagering is prohibited, you do so in violation of local law, and we are not liable for consequences of that violation. We cooperate with law enforcement and regulatory authorities as required by applicable law.

Account Eligibility and User Responsibility

To open a cagur account, you confirm that:

You are at least 18 years old.
You are a resident of a jurisdiction where online gaming is legal.
You have read and accepted our Terms & Conditions and Privacy Policy
Your access and use of cagur comply with all applicable laws in your jurisdiction.
You are not a resident of a jurisdiction that prohibits online wagering.

We do not conduct independent research into the legality of online gaming in every jurisdiction worldwide. We rely on user representations that their access is legal. If you are uncertain about your jurisdiction's laws, contact your local government, gaming regulator, or a qualified attorney before creating an account on cagur.

If we discover that you are accessing cagur from a jurisdiction where it is prohibited, or that you provided false information about your eligibility, we reserve the right to suspend or close your account and forfeit any balance, subject to applicable law.

Jurisdiction verification: We do not require initial geographic verification beyond email and phone confirmation. However, for withdrawals over our welcome offer, we require identity verification (KTP, passport, or SIM card), which may reveal your jurisdiction. If your ID indicates a prohibited jurisdiction, we close your account and process final withdrawal within 30 days.

Data Protection and Privacy

We at cagur protect your personal data in accordance with applicable data protection laws. Our full data policy is available in our Privacy PolicyKey points:

Data collection: We collect email, phone, name, date of birth, and ID details (for withdrawals over our welcome offer) for account verification and regulatory compliance.
Data retention: We retain transaction logs for 7 years per anti-money-laundering regulations. Personal data is retained only as long as necessary for compliance, then securely deleted.
Data encryption: All data in transit uses SSL/TLS encryption. All data at rest uses AES-256 encryption. Payment card details are never stored; all transactions route through PCI-DSS-compliant processors.
Third-party sharing: We share data with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), regulatory bodies, and law enforcement as required by law.

We are not responsible for data breaches resulting from events outside our control (hacking, government action, natural disaster). If a breach occurs, we notify affected users within 24 hours and cooperate with authorities.

Payment Processing and Currency

cagur accepts deposits via six mobile wallets (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment) and four Indonesian banks (online payment, e-wallet, mobile banking, local payment). All transactions are processed in Indonesian Rupiah (IDR). We do not accept payments in other currencies or through cryptocurrency.

Payment processors operate under their own terms and conditions. We are not liable for delays or errors originating from payment processors. If you experience a deposit issue, contact the processor directly; we assist as needed.

We do not charge deposit fees. Processors may apply small fees (typically under our welcome offer), which appear on their statements. We charge no withdrawal fees; processors may apply similar fees on withdrawal.

Our cagur Compliance and Regulatory Cooperation

We comply with applicable anti-money-laundering (AML) and know-your-customer (KYC) regulations in all jurisdictions where we operate. We conduct Know Your Customer verification for all accounts. For withdrawals over our welcome offer, we require identity documentation (KTP, passport, or SIM card) and address confirmation (utility bill or bank statement).

We maintain records of all transactions, account activity, and identity verifications for at least 7 years. We cooperate fully with law enforcement, regulatory authorities, and courts. If we receive a legal request or subpoena, we disclose requested information as required by law without further notice to users.

We reserve the right to suspend accounts that appear to involve money laundering, structuring, sanctions violations, or other illegal activity. Suspended accounts remain frozen pending investigation. If an investigation confirms illegal activity, we close the account and forfeit the balance as required by law.

Liability Limitations and Disclaimers

To the extent permitted by applicable law, cagur is provided "as is" without warranties. We do not guarantee that cagur will be error-free, uninterrupted, or secure. We are not liable for:

Service interruptions, outages, or technical errors.
Data loss, unauthorized access, or security breaches (except those caused by our gross negligence).
Losses arising from your use of cagur or reliance on game outcomes.
Third-party processor errors or service interruptions.
Decisions by payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) to restrict or decline transactions.

Our maximum liability to you for any single claim is the amount of your last deposit to cagur. This limitation applies to all claims, whether in contract, tort, or otherwise, except where prohibited by applicable law.

Your Jurisdiction and Personal Responsibility

If you access cagur from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other location, you alone are responsible for verifying that your access and use comply with local law. We do not monitor or enforce compliance on your behalf.

Different jurisdictions have different rules. Some prohibit online gaming entirely. Others permit it only under specific licenses. Some permit it for residents but not visitors. Some tax gaming winnings. We cannot advise you on your local law. Consult your government or a qualified attorney if uncertain.

By using cagur, you accept full responsibility for verifying legality in your jurisdiction and assume all risks and liabilities arising from your use.

Contact and Legal Inquiries

If you have legal questions about cagur, our jurisdiction restrictions, data handling, or compliance practices, contact our support team via live chat or email. We provide information about our policies but cannot offer legal advice. For legal interpretation, consult a qualified attorney in your jurisdiction.

Our support team is available Monday–Friday, 09:00–22:00 WIB, and Saturday–Sunday, 10:00–21:00 WIB. We respond to legal inquiries within 5 business days.

Amendments and Updates

We may update this legal notice at any time. Material changes are posted on our website and communicated via email to active users. Your continued use of cagur after an update constitutes acceptance of the updated notice.

This legal notice is current as of the date posted on our website. If the date is more than 30 days old, contact our support team to confirm the current version.